2221592 - Screens and text Distorted After Docking Touch Keyboard | SAP Knowledge Base Article

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2221592 - Screens and text Distorted After Docking Touch Keyboard

Symptom

  • In Windows 8.x and Windows 10, when the touch keyboard is turned on but not docked, the keyboard floats above the contents of Work Manager displayed inside the Agentry WPF client.
  • When the touch keyboard is docked, in landscape mode the Work Manager screen is squeezed, scroll bar is not visible and the text fields were not displaying
  • When the screen is set to use landscape mode. the fields are horizontally squeezed

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Environment

  • SAP Work Manager version 6.x
  • Windows 8.0, 8.1 or Windows 10
  • commonly observed in tablets or tablet mode devices due to more prevalent use of touch keyboard
  • v70.9.0.6 or newer Agentry WPF client 

Product

SAP Work Manager 6.0.0 for Windows Platform ; SAP Work Manager 6.1.0 for Windows Platform ; SAP Work Manager 6.2.0 for Windows Platform ; SAP Work Manager 6.3.0 for Windows Platform

Keywords

Agentry, UI, interface, touch, screen, keyword, dock, docked, squeezed, distorted, distortion, dimension , KBA , overlay , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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