2217952 - User Details are not provisioning with 'Assign Action' | SAP Knowledge Base Article

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2217952 - User Details are not provisioning with 'Assign Action'

Symptom

Access Request is created with one line item with ASSIGN Action. Roles are getting assigned properly in Plugin system. However, user information like User Group, etc. which is additionally added in the request along with Role line item, that User Details are not provisioned in plugin system.

This issue is ONLY happening if user already exists in plugin system.

User Details are correctly provisioned, if user does not exist in Plugin system and configuration 'Create User if does not exist' is set, then user is created in plugin system with all the user details and role assignment.


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Environment

GRC 10.0 & 10.1

Product

SAP Access Control 10.0 ; SAP Access Control 10.1

Keywords

KBA , features and functionality , GRC-SAC-ARQ , Access Request , Problem

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