SAP Knowledge Base Article - Preview

2216552 - Unable to reference attachment when "Delete file only when created by Agentry" option selected for External Data property type - Agentry iOS client

Symptom

The Agentry iOS client is receiving a "page error" when try to view an attachment.

The result is that they are not able to see Attachments on the iPad client for Account object, with "Delete file only when created by Agentry” option is set for External Data property type.

The attachments work with “Never Delete the file” option for the first time, but the error below is displayed on subsequent calls:

User log:

***Received chunk, and we're hosed - EDP #4

*** Exception 'ExDataWriteFileError' caught, see events.log

events.log

Error writing to External Data.

agent\armsgs.cpp#366:ARBusinessObjectTransaction::receiveExternalDataChunk


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Environment

Agentry Server version is 6.0.46.0

Agentry Client version is 6.0.44.1

Using "Delete file only when created by Agentry" option selected for External Data property type.

Product

Agentry 6.0

Keywords

External Data Type, document   , KBA , external data property , agentry , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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