SAP Knowledge Base Article - Preview

2215942 - INPUT_USER_CREDENTIAL: com.sap.engine.services.security.exceptions.BaseLoginException: Error during authentication

Symptom

Software Update Manager (SUM) is used for upgrade/update and error such as the following can be found in the INPUT-USER-CREDENTIALS phase of SUM as:

LOG FILE PATH : /<SUM Dir>/sdt/log/SUM/INPUT-USER-CREDENTIALS_XX.LOG


If you are using SUM SP13 version : then you will get below error  --->
Aug 26, 2015 9:02:29 PM [Info  ]: Dialog eliminator jeeAdminPassEliminator does not allow to omit dialog UserPasswords
Aug 26, 2015 9:02:29 PM [Info  ]: Dialog eliminator jeeAdminUserEliminator does not allow to omit dialog UserPasswords
Aug 26, 2015 9:03:05 PM [Info  ]: Validatable parameter J2EE/J2EEADMIN/PWD has been validated by validator RequiredFields.
Aug 26, 2015 9:03:05 PM [Info  ]: Validating password of JEE Engine User adminbackup.
Aug 26, 2015 9:03:17 PM [Error ]: The following problem has occurred during step execution: java.lang.SecurityException:
Internal server error. An error log with ID [C0000AB0068F00FF0000000200001580] is created.

For more information contact your system administrator..
 
If you are using SUM SP12 version : then you will get below error  --->
Sep 8, 2015 12:31:47 PM [Info  ]: Validatable parameter J2EE/J2EEADMIN/PWD has been validated by validator RequiredFields.
Sep 8, 2015 12:31:47 PM [Info  ]: Validating password of JEE Engine User administrator.
Sep 8, 2015 12:31:48 PM [Info  ]: Validatable parameter J2EE/J2EEADMIN/PWD is invalid according to validator J2EEAdministratorPasswordValidator.
Sep 8, 2015 12:31:51 PM [Info  ]: Dialog eliminator jeeAdminPassEliminator does not allow to omit dialog UserPasswords
Sep 8, 2015 12:31:51 PM [Info  ]: Dialog eliminator jeeAdminUserEliminator does not allow to omit dialog UserPasswords
Sep 8, 2015 12:31:56 PM [Info  ]: Validatable parameter J2EE/J2EEADMIN/PWD has been validated by validator RequiredFields.
Sep 8, 2015 12:31:56 PM [Info  ]: Validating password of JEE Engine User administrator.
Sep 8, 2015 12:31:57 PM [Error ]: The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException: Could not display dialog UserPasswords.
Could not execute dialog UserPasswords. See previous messages.
Error while trying to validate Administrator password.
     Possible reason: the J2EE engine is not started.
     Error while trying to get initial context.

com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception during getInitialContext operation. No server is running.
[Root exception is com.sap.engine.services.security.exceptions.BaseLoginException: Error during authentication. For more information see the remote server traces.]
com.sap.engine.services.security.exceptions.BaseLoginException: Error during authentication. For more information see the remote server traces.


Read more...

Environment

Upgrade/Update using SUM tool.

Keywords

INPUT-USER-CREDENTIALS, J2EE, J2EEADMIN, PWD, java.lang.SecurityException, com.sap.engine.services.security.exceptions.BaseLoginException, service.naming, authentication , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , BC-JAS-SEC , Security, User Management , BC-JAS-SEC-LGN , Logon, SSO , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.