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2211271 - NWBC screen coming in blank while opening some links in IE11

Symptom

We are facing an issue in NWBC while opening some links.

Pages are intermittently not loading and will display blank screen.  We are using IE11 version in our organization.

ICM error trace causes ERROR_INTERNET_CONNECTION_RESET

Found in trace:

HttpPlugInHandleNetData(rqid=18/56582/5): role: Server(1), status: 1
#content-length: 0/-1, buf_len: 5700, buf_offset: 2393, buf_status: 6, conn reu
*** ERROR => HttpPlugInHandleNetData: server: premature EOS (0/-1) in request [
IcmPlCheckRetVal: Plugin retval: PLUGIN_RET_ERROR (701)
IcmHandleNetRead(id=18/56582): read_len: 3307, HandleNetData returned: 701


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Environment

GRC Access Control 10.1

  • Access Request - Search Requests, Work Inbox
  • Role Search
  • User Access Review
  • Internet Explorer 11

Product

SAP Access Control 10.1

Keywords

KBA , internet explorer , browser , troubleshooting , blank screen , GRC-SAC-ARQ , Access Request , GRC-SAC-BRM , Business Role Management , Problem

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