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2205904 - Error when Repeat send email

Symptom

  • When resending an Email from transaction SOST using the 'Repeat Send' button and option 'Send to same recipients again' in the pop-up, even though there is no Error within SAP the resent Email never reaches the recipient.
    Repeat Send 4.PNG
    Repeat Send.PNG
    You can see no new entry is generated in SOST for resent email, instead the old email (send request) is placed back in send queue for sending
    Repeat send 5.PNG
  • If you resend the Email using the 'Repeat Send' button and option 'Change Recipients before sending', then enter the same recipient Email address in the pop-up, an new entry is created in SOST and the resent Email reaches the recipient
    Repeat send 1.PNG
    New entry generated for the resent email in SOST
    Repeat Send 2.PNG

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Environment

  • SAP NetWeaver
  • Releases 46C, 610, 620, 640, 700, 710, 701, 711

Keywords

mail client, Outlook, Gmail, duplicate, message, detection , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

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