2205583 - Duplicate service confirmations in Service Manager 4.2 | SAP Knowledge Base Article

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2205583 - Duplicate service confirmations in Service Manager 4.2

Symptom

One reference object in a service confirmation of Service Manager 4.2 becomes two (duplicates) when the service confirmation is transmitted from Service Manager to SAP CRM.


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Environment

  • SAP Moblie platform 3.0
  • SAP Service Manager 4.2

Product

SAP CRM Service Manager 4.2.0 ; SAP Mobile Platform 3.0

Keywords

Agentry, Service Manager, reference object, double, confirmation, update , KBA , agentry , object , duplicate , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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