Software Update Manager (SUM) terminates with the below error in the phase INPUT-OS-USER-PASSWORDS (Logfile: <Path to SUM>/sdt/log/SUM/INPUT-OS-USER-PASSWORDS_xx.LOG)
Jul 15, 2015 12:55:53 PM [Info ]: The detected sapstartsrv release is 720 and patch level is 401. The minimum supported patch level for this release is 54.
Jul 15, 2015 12:55:53 PM [Error ]: The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException: No active instance is found running on host: . In case you are running SUM in virtualized environment please check note 1802316.
Update / Upgrade of NetWeaver system with SUM
INPUT-OS-USER-PASSWORDS, virtualization, virtualized, SAPLOCALHOST, "No active instance is found running on host" , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.