2191481 - "Could not execute bootstrapping" error in "DETERMINE-ENGINE-RELEASE" phase during SAP Solution Manager upgrade | SAP Knowledge Base Article

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2191481 - "Could not execute bootstrapping" error in "DETERMINE-ENGINE-RELEASE" phase during SAP Solution Manager upgrade

Symptom

During Solution manager system upgrade the below issue occurs in DETERMINE-ENGINE-RELEASE phase:

Trouble Ticket Report

An error has occurred during the execution of the Determine system release step with action input_credentials. Service com.sap.sdt.j2ee.services.servicesimpl.EngineInfoService failed with the following message:
Could not execute bootstrapping. See previous messages.
You can find more information in the files /usr/sap/<SID>/SUM/sdt/log/SUM/DETERMINE-ENGINE-RELEASE_08.LOG and ProcessOverview.html.
Use the information provided to trouble-shoot the problem. There might be an OSS note providing a solution to this problem. Search for OSS notes with the following search terms:
DETECT,input_credentials,input-credentials-dialog,determine-engine-release,com.sap.sdt.j2ee.services.servicesimpl.EngineInfoService,class com.sap.sdt.ucp.bootstrap.BootStrapExecuteException

============

/usr/sap/<SID>/SUM/sdt/log/SUM/DETERMINE-ENGINE-RELEASE.log

[Info ]: File /usr/sap/<SID>/SUM/sdt/patch/source/70x/config/readme.txt has been copied to directory /usr/sap/<SID>/SUM/sdt/config.
[Info ]: File /usr/sap/<SID>/SUM/sdt/patch/source/70x/config/SourceProductDefinition.xml has been copied to directory /usr/sap/<SID>/SUM/sdt/config.
[Info ]: File /usr/sap/<SID>/SUM/sdt/patch/source/70x/config/SourceUsageDefinition.xml has been copied to directory /usr/sap/<SID>/SUM/sdt/config.
[Error ]: The following problem has occurred during step execution: com.sap.sdt.ucp.bootstrap.BootStrapExecuteException: Could not execute bootstrapping. See previous messages.
Cannot copy /usr/sap/<SID>/SUM/sdt/patch/source/70x/config/ComponentSlots.xml to directory /usr/sap/<SID>/SUM/sdt/config.
Cannot copy /usr/sap/<SID>/SUM/sdt/patch/source/70x/config/ComponentSlots.xml to /usr/sap/<SID>/SUM/sdt/config/ComponentSlots.xml or <CleanupFilesystem.xml> using UNIX cp tool. Exit code 1. See files /usr/sap/<SID>/SUM/sdt/tmp/Copy_23.OUT and /usr/sap/<SID>/SUM/sdt/tmp/Copy_183.ERR for more details.


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Environment

SAP Solution Manager, Upgrade, SUM.

Product

SAP Solution Manager 7.1

Keywords

SUM, DETERMINE-ENGINE-RELEASE, Could not execute bootstrapping, Cannot copy, CleanupFilesystem.xml, config, solution manager, upgrade. , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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