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2191077 - ASE failed to checkout license from License server with lmgrd v11.11.0.0 on Solaris - SAP ASE 16.0 and SySAM 2.3

Symptom

  • The ASE server starts in grace mode after an upgrade or a new installation of ASE 16.0 SP01 PL01 on Linux 64-bit.
  • It is unable to get the license from the license server running on a Solaris using lmgrd with FlexNet version v11.11.0.0 build 105513 sun64_u9.
  • The ASE errorlog reports the following error at boot time:

SySAM: Using licenses from: 27000@<ip-address>:/sldsyb0001a/sybasease/xxxxxxxx/product/16/16SP01PL01/SYSAM-2_0/licenses/suddfrsyb0001.lic
SySAM: Checked out graced license for 1 ASE_CORE (2015.12310/permanent/1819 4AC4 77DE 4AF9) will expire <timestamp>.
SySAM: Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s).
SySAM: No such feature exists. Verify that a license containing the feature name ASE_CORE is available or generate and deploy the license from the Sybase Product Download Center.
SySAM: License feature name:  ASE_CORE
SySAM: License search path:   27000@<ip-address>:/sldsyb0001a/sybasease/xxxxxxx/product/16/16SP01PL01/SYSAM-2_0/licenses/suddfrsyb0001.lic:
SySAM: FlexNet Licensing error:-5,412
SySAM: For further information, refer to the Sybase Software Asset Management website at
kernel  Error: 131274, Severity: 17, State: 1
kernel  SySAM: WARNING: ASE will shutdown on <timestamp>, unless a suitable ASE_CORE license is obtained before that date.
kernel  This product is licensed to: xxxxxxx


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 GA and higher
  • SAP ASE on Linux 64-bit
  • SySAM 2.3 License server with lmgrd v11.11.0.0
  • SySAM License server on Solaris

Product

SAP Adaptive Server Enterprise 16.0

Keywords

CR786748, CR#786748, 786748, Flexera, Publisher, 11.14 , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-SAM , Sybase Software Asset Management , Bug Filed

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