SAP Knowledge Base Article - Preview

2189790 - ERROR: "SAP Solution Manager and ChaRM are not consistent" when creating task list

Symptom

  • Maintenance/project cycle was completed
  • Unable to Create New Task List
  • ERROR: SAP Solution Manager and Change Request Management are not consistent

error.png

  • In SCMA, the task list shows the Completed status
  • In the CRM UI, the maintenance or project cycle shows the Completed status
  • In table /TMWFLOW/PROJMAP, CTS_ID is populated with the CTS_ID when it should be empty due to task list completion

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Environment

SAP Solution Manager 7.1

Product

SAP Solution Manager 7.1

Keywords

ChaRM, maintenance cycle, tasklist, , KBA , SV-SMG-CM , Change Request Management , Problem

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