SAP Knowledge Base Article - Preview

2189135 - Metric "Instance Status" is causing False Availability Alerts in Solution Manager 7.1

Symptom

Monitoring users receive email alerts or Alert inbox mail regarding instance status as not available. However, when the Instanace is checked, it is running correctly. The error will have the subject header "Java Instance not available" or "ABAP instance not available".


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Environment

  • SAP Solution Manager 7.1 Sp 10 - SP14 

Product

SAP Solution Manager 7.1

Keywords

SOLMAN, Ping, Alerts, False, Red, Green, Threshold, Pattern, Running, Solution Manager 7.1, Technical Monitoring, Message Server, , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-SYS , System Monitoring , How To

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