2189135 - Metric "Instance Status" is causing False Availability Alerts | SAP Knowledge Base Article

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2189135 - Metric "Instance Status" is causing False Availability Alerts

Symptom

Monitoring users receive email alerts or Alert inbox mail regarding instance status as not available. However, when the Instanace is checked, it is running correctly. The error will have the subject header "Java Instance not available" or "ABAP instance not available".


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Environment

  • SAP Solution Manager
  • SAP enhancement package for SAP Solution Manager

Product

SAP Solution Manager 7.1 ; SAP Solution Manager all versions

Keywords

SOLMAN, Ping, Alerts, False, Red, Green, Threshold, Pattern, Running, Solution Manager 7.1, Technical Monitoring, Message Server, , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-SYS , System Monitoring , How To

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