Customer upgraded Websphere Application Server (WAS) and application client (on Agentry server landscape) from v7.0.x to v188.8.131.52 and and now the Agentry server is not able to authenticate with the WAS server. That is, the Agentry mobile client is not able to make the authentication connection to the Maximo backend. Prior to this upgrade, the client was able to connect successfully.
Agentry version: 6.0.36
Product version: SAP Work Manager for Maximo 7.5.2
Java version: 1.7_79
Maximo version: IBM Maximo Asset Management 184.108.40.206 Build 201309040937
DB Build V7503-01
Websphere Application Server and client version: 220.127.116.11
Windows 64 bit OS Server
LDAP adtive directory authenication system#notboundexception , KBA , websphere , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.