SAP Knowledge Base Article - Preview

2186581 - Doubled or tripled value on Reporting data

Symptom

  • You are running SAP Contact Center Standard Reports and noticed values are doubled and sometimes tripled.
  • After you run a full process, the value gets back to normal.

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Environment

SAP Contact Center

Keywords

simultaneous, CCtr, BCM, wrong, , KBA , CRM-CCI , Contact Center Infrastructure , CRM-BCM-CMR , Please use CRM-CCI , CRM-BCM , Please use CRM-CCI , Problem

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