2186541 - Authentication dialog is shown twice in SAP Mobile BI IOS version | SAP Knowledge Base Article

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2186541 - Authentication dialog is shown twice in SAP Mobile BI IOS version

Symptom

When user access the SAP Mobile BI app from devices like iPhone/iPad, they are prompted for the application password followed by the authentication for the existing default connection. However, the authentication for the existing default connection is asked twice by the app, which ideally should not be the case. This issue has been occurring most of the times when we tried to login to the app.


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Environment

  • IOS Version 8.1.2, 8.1.3, 8.2
  • SAP BusinessObjects BI Mobile 6.1.18

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Enterprise XI 3.1 ; SAP BusinessObjects Mobile 6.0.0 for iOS

Keywords

Bobj, boe, BI mobile, double authentication, mobile, IOS , KBA , MOB-APP-BI-IOS , BI Mobile on iPad/iPhone , Problem

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