SAP Knowledge Base Article - Preview

2186398 - Search Users and Groups is not working properly when using Send documents to users option in Desktop Intelligence

Symptom

  • When searching for an existing user in Desktop Intelligence using "Send documents to users" option, the results will be empty, user cannot be found

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP BusinessObjects XI 3.1 SP3
  • Desktop Intelligence

Product

SAP BusinessObjects Enterprise XI

Keywords

desktop intelligence, deski, send documents to users, send to users, search name, can't find, users list, empty , KBA , BI-RA-DKI , Desktop Intelligence , Problem

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