SAP Knowledge Base Article - Preview

2182784 - Duplicate accounts not showing in the duplicate check list

Symptom

  • Some duplicate accounts are not existing in the duplicate check list even they should be.
  • The "show duplicates" button is grayed out since no duplicate entry found.

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

SIC_ADDRESS_SEARCH, CL_IM_BAS_ADDRESS_SEARCH, IF_EX_ADDRESS_SEARCH, IF_EX_ADDRESS_SEARCH, lt_search_result, SA17, Fuzzy search, SES_ADMIN, TSADGRPC, note 1692370, increase the maximum value of "search strategy", transaction IQM_CM_CONFIG, Maintain Service Profiles, EXAMPLE_BAS_BUPA_DEFAULT, change the field "Src Param" from 50 to a higher one. , KBA , CRM-MD-BP , Business Partners , Problem

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