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2179764 - ExplorerExplorationServer is in initializing status unexpectedly

Symptom

  • ExplorerExplorationServer is in initializing status unexpectedly, the ExplorerExplorationServer could be restarted manually.
  • Message "CMS Server Watcher: server named '<node name>.ExplorerExplorationServer' is being marked as down because it is unresponsive" is outputted in Windows Event Viewer.
  • Following error message can be found in trace log explorerExploration_******.ExplorerExplorationServer_trace.000001.glf:

Export task failed: com.businessobjects.datadiscovery.csvexport.csvexportdriver, c28da681-4338-4d29-a944-ae8086b35fae, PS_50109_TOO_LARGE_DATASET
com.businessobjects.datadiscovery.export.common.exceptions.ExportException: PS_50109_TOO_LARGE_DATASET
 at com.businessobjects.datadiscovery.csvexport.CSVExportEngine.checkRecordSetSize(CSVExportEngine.java:394)
 at com.businessobjects.datadiscovery.csvexport.CSVExportEngine.checkRecordSetSize(CSVExportEngine.java:402)
 at com.businessobjects.datadiscovery.csvexport.CSVExportEngine.convertExplorationState(CSVExportEngine.java:221)
 at com.businessobjects.datadiscovery.export.commands.ExportExplorationCommand.run(ExportExplorationCommand.java:146)
 at com.businessobjects.datadiscovery.executor.impl.Executor$Task.runCommand(Executor.java:183)
 at com.businessobjects.datadiscovery.executor.impl.Executor$Task.run(Executor.java:165)
 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:895)
 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:918)
 at java.lang.Thread.run(Thread.java:761)


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Environment

  • SAP BusinessObjects Business Intelligence 4.0 ( BI 4.0 )
  • SAP BusinessObjects Business Intelligence 4.1 ( BI 4.1 )

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

CMC BI Launch Pad explorer server failed can not start stop BO BI information space memory csv export big much exploration server , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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