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2178843 - SI_WEBI_DOC_PROPERTIES property grows out of control, causing the Central Management Server's memory usage to spike / potentially crash the CMS

Symptom

  • For CMS InfoObjects associated with Web Intelligence reports, the SI_WEBI_DOC_PROPERTIES continues to grow with each edit of the report
  • When the report is saved, the value of this property should be updated -- instead, it is appended to.  When the associated report is edited many times, the InfoObject can grow to a very large size
  • When many reports are affected, the collective size of their InfoObjects is enough to cause a sudden upsurge in memory usage by the CMS as the objects are loaded -- for example, to be viewed or for a scheduled instance to run
  • In SAP BusinessObjects Enterprise XI 3.1, where the CMS is a 32-bit process, the process can quickly exceed the 32-bit memory limit and crash.  When the CMS crashes, it reports the following error to the Application Event Log / messages file:
    • Unknown exception in database thread.

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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • SAP Business Intelligence Platform 4.0

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

xi 3 xi3 xi3.1 bi4 bip4 bi bip 4 bi40 bip40 ADAPT01701657 ADAPT 01701657 1701657 ADAPT01701658 ADAPT01713820 ADAPT01713821 ADAPT01684592 ADAPT01684594 ADAPT01687188 ADAPT01687189 ADAPT01687190 ADAPT01689906 ADAPT01689909 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , Problem

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