2178646 - Unable to view Crystal reports using SAP authentication from CMC / BI Launchpad after migrating from CR 2008 to CR 2013 | SAP Knowledge Base Article

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2178646 - Unable to view Crystal reports using SAP authentication from CMC / BI Launchpad after migrating from CR 2008 to CR 2013

Symptom

  • Error when trying to open any Crystal reports using SAP Authentication in CMC / BI launchpad
  • When trying to authenticate using Enterprise method, reports can be opened and refreshed fine
  • Error: "The viewer was able to process not an event. The information on the database login for this report are either incomplete or incorrect. [] ---- Error code: 0 [CRWEB00000119]"

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Environment

  • SAP BusinessObjects BI4.1 SP5
  • SAP Crystal reports 2013

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

XI3.1, BI4.0, BI4.1,The viewer was able to process not an event , The information on the database login for this report are either incomplete or incorrect , CRWEB00000119 , BW , CR2008, CR2013 , KBA , BI-BIP-ADM , BI Servers, security & CrystalReports viewing in BI platform , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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