SAP Knowledge Base Article - Preview

2173802 - User sessions remain open until the session timeout, instead of being closed shortly after the user closes their browser

Symptom

  • In the BI LaunchPad, Central Management Console, or after following OpenDocument links...
    • The session remains open / active until the session timeout, rather than being dropped soon after a user closes the browser.
    • This impacts the number of Concurrent Access Licenses used. If the user connects back, it will have 2 opened sessions. The number of CALs used increases rapidly and it becomes a blocking issue
    • OpenDocument does not have a logoff button, making it especially problematic

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Environment

  • SAP BusinessObjects Enterprise XI Release 2 (XI R2)
  • SAP BusinessObjects Enterprise XI 3.1 (XI 3.1)
  • SAP BusinessObjects Business Intelligence platform 4.0 (BI 4.0)
  • SAP BusinessObjects Business Intelligence platform 4.1 (BI 4.1)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform R2 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

open doc, doc, keep, not free, free up, bi4, XI R2, r2, time out, kill session timeout 2 minutes 4.1 sp6 sp06 release opendocument support package automatic time out bi 4.x , KBA , biadmin , biserver , biod , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-BIP-CRS , SAP Crystal Reports Server , Product Enhancement

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