SAP Knowledge Base Article - Preview

2171165 - licence does not comply with signature - ant updatesystem

Symptom

Sometimes it happens when running an hybris update system using the console command ant updatesystem, an error is showing up:

updatesystem:
[input] skipping input as property tenant has already been set.
[java]
[java] **************************************************************
[java] hybris licence error: licence does not comply with signature.
[java] Reason might be that you are using an old hybris 3 licence. Please request a new licence file.
[java] **************************************************************
[java] shutting down hybris registry..
[java] Java Result: -1

However after checking the license, it seems to be a valid hybris license (hybrislicence.jar).

Here is a summary of the common symptoms:

  • running ant updatesystem fails with "licence does not comply with signature" message,
  • running hAC updatesystem ends successfully,
  • license is completely valid,
  • customer name contains some national characters, like 'ø' or 'ü'.

 


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Product

SAP hybris Commerce Suite 5.2 ; SAP hybris Commerce Suite 5.3 ; SAP hybris Commerce Suite 5.4 ; SAP hybris Commerce Suite 5.5 ; SAP hybris Commerce Suite 5.5-1 ; SAP hybris Commerce Suite 5.6 ; hybris Commerce Suite 4.4 ; hybris Commerce Suite 4.5 ; hybris Commerce Suite 4.6 ; hybris Commerce Suite 4.7 ; hybris Commerce Suite 4.8 ; hybris Commerce Suite 5.0 ; hybris Commerce Suite 5.1

Keywords

ant updatesystem, hybris license, licence does not comply with signature , KBA , hybris license , CEC-COM-CPS , Commerce Platform & Suite (SAP Commerce) , Problem

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