SAP Knowledge Base Article - Preview

2170669 - Another installed CRM Desktop Connection instance .... dialog during installation

Symptom

  • Another installed Desktop Connection for SAP CRM instance is using this mailbox. Do you want to remove all the data and recreate the data structure?
  • Unable to install multiple installations of desktop connection for the same email account.

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Environment

  • SAP Customer Relationship Management (CRM).
  • SAP enhancement package for SAP CRM.
  • SAP enhancement package for SAP CRM, version for SAP HANA.
  • Desktop Connection for SAP CRM.

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0

Keywords

KBA , CRM-BF-DCN , Desktop Connection for SAP CRM , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , Problem

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