2169777 - Managed System configuration - Single Sign On Setup fails | SAP Knowledge Base Article

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2169777 - Managed System configuration - Single Sign On Setup fails

Symptom

You're performing the Managed System Configuration for a system in the Solution Manager, and the step "Single Sign On Setup" fails with errors:

"<SID>/<system type>: Activity 'Single Sign On Setup' ended with errors."

The detailed log says the following:

details_sso.png


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Environment

  • SAP Solution Manager 7.1 managing an ABAP stack managed system.

Product

SAP Solution Manager 7.1

Keywords

"A failure occured while importing Java SSO ticket certificate in ABAP stack" "Found SID for SSO ACL entry" "Found login.ticket_client for SSO ACL entry" "The read entry permission on TicketKeyStore/SAPlogonTicketKeypair-cert was given to sap.com/tc~webadministrator~solmandiag/servlet_jsp/smd/root/WEB-INFO/lib/SetupLib.jar" "The TicketKeyStore/SAPLogonTicketKeypair-cert was successfully read" "A failure occured while importing ABAP SSO ticket certificate in ABAP stack" "!! Exception : INTERNAL_ERROR" "A failure occured while importing JAVA SSO ticket certificate in ABAP stack" "com.sap.mw.jck.JCO$AbapException: (126) INTERNAL_ERROR: INTERNAL_ERROR
at com.sap.mw.jco.MiddlewareJRfc$Client.execute(MiddlewareJRfc.java)
at com.sap.mw.jco.JCO$Client.execute(JCO.java)
at com.sap.mw.jco.JCO$Client.execute(JCO.java)
at com.sap.smd.agent.plugins.remotesetup.ConfigurationServices.addTrustedIssuer
at com.sap.smd.agent.plugins.ConfigurationServices.setupAbapSSO" , KBA , SV-SMG-INS-DIA , Configuration of Root Cause Analysis related infrastructure , Problem

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