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2167789 - Error: Get Meter Periodic Registers-ReadClientMeterPeriodicRegistersSteplet Server error - please contact your administrator (13) - SAP Meter Management 2.0

Symptom

  • During the transmit in the Work Manager Windows Platform client, the process stopped and displayed the following:

Get Meter Periodic Registers...

ReadClientMeterPeriodicRegistersSteplet -

Server error - please contact your administrator (13)

Logging user out

  • SMP logs shows as below: 

Thread###throwExceptionToClient::com.syclo.sap.component.metermanagement.steplet.ReadClientMeterPeriodicRegistersSteplet::throwExceptionToClient::1715::ReadClientMeterPeriodicRegistersSteplet -  |
2015 05 06 16:09:39#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread###java.lang.ClassNotFoundException:  |
2015 05 06 16:09:39#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread### at java.lang.Class.forName0(Native Method) |
2015 05 06 16:09:39#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread### at java.lang.Class.forName(Class.java:190) |
2015 05 06 16:09:39#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread### at com.syclo.sap.StepHandlerFactory.create(StepHandlerFactory.java:66) |
2015 05 06 16:09:39#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread### at com.syclo.sap.component.metermanagement.steplet.ReadClientMeterPeriodicRegistersSteplet.execute(ReadClientMeterPeriodicRegistersSteplet.java:73) |
2015 05 06 16:09:39#0-400#ERROR#System.err##anonymous#Agentry com.sap.metermanagement20 Worker Thread### at com.syclo.sap.Steplet.doSteplet(Steplet.java:172) |
2015 05 06 16:09:40#0-400#ERROR#com.sap.mobile.platform.server.agentry.console##anonymous#Agentry com.sap.metermanagement20 Worker Thread###Exception: 16:09:39 05/06/2015 : 20 (Agentry3), Java Business Logic Error (com.syclo.agentry.BusinessLogicException: ReadClientMeterPeriodicRegistersSteplet - ),  |


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Environment

SAP Work Manager 6.2.0 with Meter Management 2.0.

Product

SAP Work Manager 6.2.0

Keywords

Transmit, "Server error", "ClassNotFoundException" , KBA , transmit , classnotfoundexception , server error , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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