SAP Knowledge Base Article - Preview

2167485 - DPTM-Layer error when trying to logon after upgrade to SAPGUI

Symptom

When logging on to SAPgui,you get an error notification:

internal error (this retcode should be handled by caller of DPTM-layer )

or Return Code -8

2167485.png


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Environment

  • SAPgui 7.30
  • SAPgui 7.40
  • Environment variable SAP_IPv6_ACTIVE (using IPv6)

Product

SAP ERP 6.0

Keywords

etc/hosts file , Operating system , internal error , Ipv4 , IPv6 , direct access ,client , GUI , 127.0.0.1 , ::1 , localhost , hostname resolution, netweaver , business client , login SAP_IPv6_Active, single sign on.
, KBA , BC-CST-NI , Network Interface , BC-FES-GUI , Graphical User Interface , Problem

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