SAP Knowledge Base Article - Preview

2167188 - Email Status Overview Report missing Completed column

Symptom

  • The 'Completed' column is missing in the Email Status: Overview Report.
  • The Following customization is ignored in SPRO -> IMG -> CRM -> E-mail Response Management System -> Reporting -> Define Statuses, the Show Column icon is selected for COM (Complete).
  • The 'Completed' Field/Attribute is missing from the set of Available/Displayed columns in Personalization of the report.

       Disclaimer:  "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

E-mail, Status, Report, Complete, Completed, Column. , KBA , CRM-IC-EMS , E-Mail Response Management System , Problem

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