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2165929 - Unknown devices report IPH6035: PutMDM Message Signing Validation Failure error in Afaria server log

Symptom

  • Unknown device UDID connects to Afaria server and reports 'IPH6035: PutMDM Message Signing Validation Failure. UDID: actualudid'
  • Device is not found in the Afaria but it connects to the server as it has configuration payload and reports IPH6035 error
  • If Device is deleted after removing a control while device is offline, Afaria deletes the remove config payload command from the MDM queue table. This cause IPH6035 error as well we device to continue use all required apps without any issue.


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Environment

  • SAP Afaria 7 Service Pack 5
  • iOS devices
  • SAP Mobile Secure 2.x

Product

SAP Afaria 7.0 ; SAP HANA Cloud Platform, mobile service for app and device management 1607 ; SAP Mobile Secure 2.0

Keywords

IPH6035 SP Service Pack SP5 IPH6035 iph6035 6035 iph PutMDM , KBA , MOB-AFA , Afaria , MOB-SEC , Mobile Secure Portfolio (Cloud) incl Afaria Cloud Edition , Problem

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