2165411 - The user ID or password is invalid. Try Again.- Exception caught: Destination custom_USER_AUTH does not exist - Agentry - SMP 3.0: | SAP Knowledge Base Article

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2165411 - The user ID or password is invalid. Try Again.- Exception caught: Destination custom_USER_AUTH does not exist - Agentry - SMP 3.0:

Symptom

Error:

Requesting Public Key from Server
Public Key Received from Server
Logging user into server
The user ID or password is invalid. Try Again.

a.png

 ~~~~~~~Example ServerName-smp-server.log~~~~~~~~

Public Key Request(8), 1, 1, Unknown, 536/6, 6:08:03PM/6:08:03PM |
2015 05 06 18:08:03#0-500#DEBUG#com.sap.mobile.platform.server.agentry.core##anonymous#http-bio-8081-exec-3###Done receiving data |
2015 05 06 18:08:03#0-500#INFO#System.out##anonymous#Agentry Runtime Worker Thread###User::revalidate(): YOUR_USERNAME |
2015 05 06 18:08:03#0-500#INFO#System.out##anonymous#Agentry Runtime Worker Thread###User::initSession()::begin |
2015 05 06 18:08:03#0-500#INFO#System.out##anonymous#Agentry Runtime Worker Thread###release::begin |
2015 05 06 18:08:03#0-500#INFO#System.out##anonymous#Agentry Runtime Worker Thread###endStatefulConnection::begin |
2015 05 06 18:08:03#0-500#INFO#System.out##anonymous#Agentry Runtime Worker Thread###release::The server has not been created yet |
2015 05 06 18:08:03#0-500#INFO#System.out##anonymous#Agentry Runtime Worker Thread###User::getClientDeviceLanguage::begin |
2015 05 06 18:08:03#0-500#INFO#System.out##anonymous#Agentry Runtime Worker Thread###User::rethrowException::begin |
2015 05 06 18:08:03#0-500#INFO#System.out##anonymous#Agentry Runtime Worker Thread###User::rethrowException::Exception caught: Destination custom_USER_AUTH does not exist |
2015 05 06 18:08:03#0-500#INFO#System.out##anonymous#Agentry Runtime Worker Thread###User::rethrowException::JAVA.LANG.INSTANTIATIONEXCEPTION: DESTINATION CUSTOM_USER_AUTH DOES NOT EXIST |
2015 05 06 18:08:03#0-500#INFO#System.out##anonymous#Agentry Runtime Worker Thread### AT COM.SYCLO.SAP.JCO.JCO3CONNECTION.REFRESHPOOL(JCO3CONNECTION.JAVA:180) |
2015 05 06 18:08:03#0-500#INFO#System.out##anonymous#Agentry Runtime Worker Thread### AT COM.SYCLO.SAP.USER.INITSESSION(USER.JAVA:811) |
2015 05 06 18:08:03#0-500#INFO#System.out##anonymous#Agentry Runtime Worker Thread### AT COM.SYCLO.SAP.USER.REVALIDATE(USER.JAVA:1873) |
2015 05 06 18:08:03#0-500#INFO#System.out##anonymous#Agentry Runtime Worker Thread### |
2015 05 06 18:08:03#0-500#INFO#com.sap.mobile.platform.server.agentry.console##anonymous#Agentry Runtime Worker Thread###Event: 0, 6, YOUR_USERNAME: relogin failed at ANGEL: D33A405D-BFB6-4FA6-BB38-CEDA281B3410; attempt from ANGEL: 0671E236-1934-440E-BB82-5822F5194000 |
2015 05 06 18:08:03#0-500#DEBUG#com.sap.mobile.platform.server.agentry.core##anonymous#Agentry Runtime Worker Thread###Sending 62 bytes of data |
2015 05 06 18:08:03#0-500#DEBUG#com.sap.mobile.platform.server.agentry.core##anonymous#http-bio-8081-exec-3###Receiving 12 bytes via ByteBuffer backing array |
2015 05 06 18:08:03#0-500#DEBUG#com.sap.mobile.platform.server.agentry.console##anonymous#http-bio-8081-exec-3###Received Login Request(9), 1, 2, YOUR_USERNAME, 50/572, 6:08:03PM/6:08:03PM |
2015 05 06 18:08:03#0-500#DEBUG#com.sap.mobile.platform.server.agentry.core##anonymous#http-bio-8081-exec-3###Done receiving data |

~~~~~~~~~~~end~~~~~~~~~~~~~~~~~~~~~~~~~~~


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Environment

  • SAP Mobile Platform 3.0
  • SAP Work Manager 6.1.1

Product

SAP Mobile Platform 3.0 ; SAP Work Manager 6.1.0

Keywords

KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SYC-OTH , Syclo Mobility for other backend , MOB-SYC-IBM , Syclo Mobility for IBM backend , Problem

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