SAP Knowledge Base Article - Preview

2163450 - New S-User ID request showing 'In Process' after 24 hours - SAP ONE Support Launchpad

Symptom

  • Issues creating S-User profile
  • Cannot generate new S-User IDs
  • S-User ID not created for new user
  • New S-User taking days to get created
  • Created a new S-User ID and the request is hanging
  • Why is S-User ID request sitting In Process status?
  • Why isn't new S-User ID changed to Successful status
  • New S-User request sitting IN PROCESS for longer than expected

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Environment

  • SAP Support Portal
  • SAP ONE Support Launchpad

Keywords

s-user id in process , s-user in process , "in process" , new user , new profile , new contact , create contact , creating users , , KBA , XX-SER-SAPSMP-USR , SAP Support Portal - User Administration , Problem

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