2161985 - Software inventory is not updated for Windows Phone 8.X in SAP Afaria 7.0 | SAP Knowledge Base Article

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2161985 - Software inventory is not updated for Windows Phone 8.X in SAP Afaria 7.0

Symptom

Software inventory is not shown for the Windows Phone with version 8.x,however the hardware inventory is OK in SAP Afaria 7.0 version.

1. Enroll the Windows Phone device in Afaria.
2. Once the enrollment is done,go to the Admin console.
3. Select the device and click on "Show/Hide Inspector".
4. Hardware inventory for the device is working fine, but the software inventory is not updated.


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Environment

  • SAP AFARIA 7.0 SPX
  • SAP MOBILE SECURE CLOUD 2.X

Product

SAP Afaria 7.0 ; SAP HANA Cloud Platform, mobile service for app and device management 1607 ; SAP Mobile Secure 2.0

Keywords

custom afaria client, software inventory, hardware , KBA , MOB-AFA , Afaria , Problem

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