SAP Knowledge Base Article - Preview

2159768 - Display name shows '%20' in various logs as well as in the destination SIP Phones

Symptom

When you use desk phones with SAP Contact Center, in various logs, eg. desk phone logs, CDT logs, PSTN Gateway logs, you see '%20' in display names.


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

hard phone, special characters, ETC, URL Encoding , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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