This KBA describes various problems where one or more of the following issues can be observed:
- During a product change the attribute values are not transferred into the ISU system.
- The bus_trans_msg bdoc contains not all attributes for the new time slice in segment ISU_CONT.
- In the CRM WebUI a new contract is created and the configuration is loaded, but not all configuration values are maintained by the end user.
While product change in CRM WebUI the configuration values are not copied from the former product for the newly selected product.
- CRM 7.0 and higher
Produktwechsel, Anlagefakten fehlen, Versorgungsprodukt mit konfigurierbaren Attributen, , KBA , CRM-IU , Utilities Industry , CRM-IU-BTX , Utilities Industry: Business Transactions , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.