2158097 - Cannot create or edit Web Intelligence report after upgrade Java Runtime Environment | SAP Knowledge Base Article

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2158097 - Cannot create or edit Web Intelligence report after upgrade Java Runtime Environment

Symptom

  • Create or Modify Web Intelligence by Java applet (Advanced mode) in InfoView, "Error: Click for details" is displayed.
  • In the Java console, The following error message displayed.
    Java Plug-in 10.72.2.14
    Using JRE version 1.7.0_72-b14 Java HotSpot(TM) Client VM
    User home directory = C:\Documents and Settings\Administrator
    cache: Initialize resource manager: com.sun.deploy.cache.ResourceProviderImpl@fe6707
    network: Version checking for ThinCadenza_en.jar, specified version is 12.7.1.2131
    security: blacklist: created: NEED_LOAD, lastModified: 1425397509439
    security: blacklist: hasBeenModifiedSince 1418356496965 (we have 1425397509439)
    basic: Plugin2ClassLoader.addURL parent called for http://<Hostname>:8080/AnalyticalReporting/webiApplet/ThinCadenza.jar
    basic: Plugin2ClassLoader.addURL parent called for http://<Hostname>:8080/AnalyticalReporting/webiApplet/ThinCadenza_ja.jar
    security: blacklist: hasBeenModifiedSince 1418356494278 (we have 1425397509439)
    security: blacklist: hasBeenModifiedSince 1418356494278 (we have 1425397509439)
    network: Created version ID: 12.7.1.2279
    network: Created version ID: 12.7.1.2131
    network: Cache entry not found [URL: http://<Hostname>:8080/AnalyticalReporting/webiApplet/ThinCadenza.jar、version: 12.7.1.2279]
    network: http://<Hostname>:8080/AnalyticalReporting/webiApplet/ThinCadenza.jar?version-id=12.7.1.2279&current-version-id=12.7.1.2131 with proxy=DIRECT
    network: Created version ID: 12.7.1.2279
    network: Created version ID: 12.7.1.2131
    network: Cache entry not found[URL: http://<Hostname>:8080/AnalyticalReporting/webiApplet/ThinCadenza.jar、バージョン: 12.7.1.2279]
    network: http://<Hostname>:8080/AnalyticalReporting/webiApplet/ThinCadenza.jar?version-id=12.7.1.2279&current-version-id=12.7.1.2131 with proxy=DIRECT 
    java.io.IOException: Server returned HTTP response code: 503 for URL: http://<Hostname>:8080/AnalyticalReporting/webiApplet/ThinCadenza.jar?version-id=12.7.1.2279&current-version-id=12.7.1.2131
     at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
     at sun.plugin.PluginURLJarFileCallBack.downloadJAR(Unknown Source)
     at sun.plugin.PluginURLJarFileCallBack.access$000(Unknown Source)
     at sun.plugin.PluginURLJarFileCallBack$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at sun.plugin.PluginURLJarFileCallBack.retrieve(Unknown Source)
     at sun.net.www.protocol.jar.URLJarFile.retrieve(Unknown Source)
     at sun.net.www.protocol.jar.URLJarFile.getJarFile(Unknown Source)
     at sun.net.www.protocol.jar.JarFileFactory.get(Unknown Source)
     at sun.net.www.protocol.jar.JarURLConnection.connect(Unknown Source)
     at sun.plugin.net.protocol.jar.CachedJarURLConnection.connect(Unknown Source)
     at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFileInternal(Unknown Source)
     at sun.plugin.net.protocol.jar.CachedJarURLConnection.getJarFile(Unknown Source)
     at com.sun.deploy.security.DeployURLClassPath$JarLoader.getJarFile(Unknown Source)
     at com.sun.deploy.security.DeployURLClassPath$JarLoader.access$1000(Unknown Source)
     at com.sun.deploy.security.DeployURLClassPath$JarLoader$1.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sun.deploy.security.DeployURLClassPath$JarLoader.ensureOpen(Unknown Source)
     at com.sun.deploy.security.DeployURLClassPath$JarLoader.<init>(Unknown Source)
     at com.sun.deploy.security.DeployURLClassPath$3.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)
     at com.sun.deploy.security.DeployURLClassPath.getLoader(Unknown Source)
     at com.sun.deploy.security.DeployURLClassPath.getResource(Unknown Source)
     at sun.plugin2.applet.Plugin2ClassLoader$2.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at sun.plugin2.applet.Plugin2ClassLoader.findClassHelper(Unknown Source)
     at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
     at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
     at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
     at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
     at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
     at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
     at java.lang.ClassLoader.loadClass(Unknown Source)
     at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
     at sun.plugin2.applet.Plugin2Manager.initAppletAdapter(Unknown Source)
     at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
     at java.lang.Thread.run(Unknown Source)
    security: blacklist: hasBeenModifiedSince 1418356494278 (we have 1425397509439)
    network: Created version ID: 12.7.1.2279
    network: Created version ID: 12.7.1.2131

Read more...

Environment

  • SAP BusinessObjects Enterprise XI 3.1 Support Package (SP) 7 FixPack (FP) 7.1
  • Web Intelligence (WebI)
  • Java Runtime Environment (JRE) 7u71
  • Java Runtime Environment (JRE) 7u72

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Inforview, WebI, modify, 1.7, 71, 72, jre 7, cannot, can't, update, java 6, 1.6 , KBA , BI-RA-WBI , Web Intelligence , Problem

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