2157869 - Third partyl Chat client integration with SAP Contact Center | SAP Knowledge Base Article

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2157869 - Third partyl Chat client integration with SAP Contact Center

Symptom

Customer would like to integrate the third party Chat client with SAP Contact center (SAP CCtr), instead of using the standard Chat client delivered by SAP


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Environment

  • SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 external , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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