2157748 - XI3.1: On opening a report in WebI Rich Client, the cursor is showing sandclock timer instead of the mouse pointer | SAP Knowledge Base Article

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2157748 - XI3.1: On opening a report in WebI Rich Client, the cursor is showing sandclock timer instead of the mouse pointer

Symptom

  • By opening a report in WebI Rich Client, the cursor is showing sandclock timer.
  • User can only click only on menu bar items.

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Environment

BO XI 3.1 SP5 and SP6 with all FixPack levels

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

sandclock, open, report, appear, webi, rich client, bo, bobj, boxi, bi, 3.1 , KBA , BI-RA-WBI-FE , Front End/Client , Problem

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