SAP Knowledge Base Article - Preview

2157590 - Error 'jQuery.sap' is null or not an object when trying to view a Lumira Story in BI

Symptom

When trying to view a Lumira Story on a SAP BusinessObjects Business Intelligence platform 4.1 system, the story doesn't display and the following error is thrown:

 

Message: Object doesn't support this property or method
Line: 184
Char: 9394
Code: 0
URI: http://localhost:8080/BOE/CMC/1504141335/LumiraWebApp/sap/bi/launchpad/js/sap-ui-custom.js

Message: 'jQuery.sap' is null or not an object
Line: 111
Char: 5
Code: 0
URI: http://localhost:8080/BOE/CMC/1504141335/LumiraWebApp/sap/view.faces?cafWebSesInit=true&bttoken=MDAwRDRTa045RWRoaT1XYVJIZ19IWmc2OFhVWjZCOjAEQ&objIds=7735&actId=7552&appKind=CMC&service=%2Fadmin%2FApp%2FappService.jsp&containerId=5568&showApply=true&showSingleChildAction=true&pvl=en_US&loc=en&pref=maxOpageU%3D%3BmaxOpageUt%3D200%3BmaxOpageC%3D%3Btz%3DAmerica%2FLos_Angeles%3BmUnit%3D%3BshowFilters%3Dtrue%3BsmtpFrom%3Dtrue%3BpromptForUnsavedData%3Dfalse%3B


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.1 SP5
  • Internet Explorer 8
  • SAP Lumira

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP Lumira, desktop edition 1.0

Keywords

jquery sap IE firefox chrome support javascript error , KBA , BI-LUM-DIS , Lumira Desktop/Discovery , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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