2157039 - service organization is not determined in business transactions | SAP Knowledge Base Article

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2157039 - service organization is not determined in business transactions

Symptom

In CRM WebClient UI (or SAP GUI), after the "Service Org. Unit" field is determined or selected in business transactions, the "Service Organization" field is still empty in the "Organizational Data" assignment block.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

PPOMA_CRM, service organization determination, service order, complaint, lead, sales order, opportunity, quotation, activities, determination profile, org mode rule, responsibility rule, CRM WEBUI, HRBCI_ATTRIBUTES_BUFFER_UPDATE , KBA , CRM-MD-ORG , Organizational Management , CRM-BTX , Business Transactions , Problem

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