2156377 - Software Provisioning Manager failed in start/stop instance with: FAIL: cannot open /usr/sap/sapservices [No such file or directory] | SAP Knowledge Base Article

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2156377 - Software Provisioning Manager failed in start/stop instance with: FAIL: cannot open /usr/sap/sapservices [No such file or directory]

Symptom

Software Provisioning Manager (SAP Note #1680045) failed in the phase start/stop instance.

Sapinst_dev.log contains the following:

Execution of the command "/usr/sap/<SID>/SYS/exe/uc/<OS type>/sapcontrol -prot NI_HTTP -nr <NR> -function GetInstanceProperties" finished with return code 1. Output:

<time stamp>
GetInstanceProperties
FAIL: NIECONN_REFUSED (Connection refused), NiRawConnect failed in plugin_fopen()

 
Execution of the command "/usr/sap/<SID>/SYS/exe/uc/<OS type>/sapcontrol -prot NI_HTTP -nr <NR> -function StartService <SID>" finished with return code 1. Output:

StartService
FAIL: cannot open /usr/sap/sapservices [No such file or directory].


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Environment

  • any SAP NetWeaver 7.0x and higher
  • any Database version
  • ASC/SCS, CI, DI instances on unix/linux hosts

Product

SAP NetWeaver all versions

Keywords

KBA , BC-INS , Inst.Tools - Use subcomponents; SAP Note 1669327 , BC-CST-STS , Startup Service , Problem

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