Symptom
Judging the right prioritiy for Cloud HCM Support Incidents.
In order to ensure healthy service levels for all our customers, priority of incidents reported will be judged based on the business impact of the issue. This KBA article outlines the principles which should be used for determining the incident priority.
Read more...
Environment
SuccessFactors BizX Suit
EC-Payroll Integration
EC-Third Party Integration
SAP - Recruting Integration
SFSF Integration Over Boomi
SFSF Integration Over PI
Product
SAP SuccessFactors Employee Central integration to SAP Business Suite all versions
Keywords
Priority,
Incident Priority,
Priority Process , KBA , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.