2151747 - XI 3.1 - Error 'Failed to retreive cluster name from the database' in Central Configuration Manager | SAP Knowledge Base Article

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2151747 - XI 3.1 - Error 'Failed to retreive cluster name from the database' in Central Configuration Manager

Symptom

Error when attempting to connect to the CMS Database in Central Configuration Manager

  • Failed to retreive cluster name from the database.
  • Reason: Database access error.
  • Reason ORA-00942: table or view does not exist

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Environment

  • BusinessObjects Enterprise XI 3.1 Service Pack 3 and above
  • CMS Database: Oracle 11g Enterprise Edition Release 2 (11.2.0.3.0) 64 Bit
  • Oracle is installed on a separate server.

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

Oracle
ORA00942
ORA 00942
Unable to connect to the CMS system database
Reason: ORA-12154
ORA12154
ORA 12154
TNS:could not resolve service name
Unable to connect to the CMS database in CCM , KBA , BI-BIP-SRV , CMS / Auditing issues (excl. 3rd Party Authentication) , BI-BIP-DEP , SBOP Web Application Deployment, Wdeploy , Problem

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