SAP Knowledge Base Article - Preview

2151378 - Work item not removed from SBWP inbox

Symptom

  • After a user executes a workitem from the inbox, the workitem should disappear from the user's inbox. This doesn't happen and the work item remains in the inbox.
  • Workflow log step history tab shows "Work item ******** locked" Message no. SWP144
  • Workflow log step history tab shows "Work items locked: Set to obsolete or terminate" Message no. SWP143

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Environment

  • SAP Business Workflow
  • SAP ERP
  • SAP Netweaver
  • SAP FIORI
  • SAP FIORI S/4HANA

Product

SAP ERP 6.0 ; SAP Fiori all versions ; SAP NetWeaver all versions

Keywords

SWF_WORKFLOW, WFMSTD, Terminating Event, asynchronous, synchronous, SWEL, SWELS, ST22, work item remains, user's inbox, remove, work item locked, in process, complete, SWWERRE, delete, complete manually , KBA , BC-BMT-WFM , Business Workflow , Problem

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