SAP Knowledge Base Article - Preview

2150396 - Error: "You cannot log on to the offline mode without first logging on at least once in online mode" occurs when logging into WIRC

Symptom

  • When a user tries to log in to Web Intelligence Rich Client (WIRC), the below error occurs:
    "You cannot log on to the offline mode without first logging on at least once in online mode" 
  • The user is not able to log in to online mode as the checkbox is greyed out
  • User is able to login to BI Launchpad (BILP) without issue

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Web Inteligence (Webi) Rich Client
  • Windows

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

bi4 bi 4 SSO disabled , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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