SAP Knowledge Base Article - Preview

2149786 - Customizing help settings in transaction SR13

Symptom

  • Application help  does not appear
  • Entry page of SAP Library does not appear
  • Message appears like SH 720: 'No documentation available' or 'Page cannot be displayed'
  • Error message H2 742: "Access to SAP documentation is not configured"

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

One of following help types has been installed locally and SAP Library Installation Guide  was used:

  • PlainHtmlHttp
  • PlainHtmlFile
  • HtmlHelpFile

Keywords

SAP Library, Documentation, Application Help, SR13, PlainHtmlHttp, PlainHtmlFile, HtmlHelpFile, HtmlHelp, PlainHtml, SH720, SH 720, Page cannot be displayed, help type, H2 742, H2742, IWB_PATH_SERVER_FOR_CLASS_GET, SAPLSR10, SAPLSR13, SAPLSI17_V, IWB_HTML_HELP_URL_GET, IWB_HTML_HELP_BROWSER_CALL, IWB_HTML_HELP_OBJECT_SHOW, SIW_INFO_OBJECT_VIEW, SIW_R3LINK_VIEW , KBA , BC-DOC-IWB-DIS , HTML Help , BC-DOC-HLP , F1-Help , UA-DOC , User Assistance Content , Problem

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