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2149786 - Customizing help settings in transaction SR13


  • Application help  does not appear
  • Entry page of SAP Library does not appear
  • Message appears like SH 720: 'No documentation available' or 'Page cannot be displayed'

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



One of following Help Types has been installed locally and SAP Library Installation Guide ( -> SAP Library) was used:

  • HtmlHelpFile
  • PlainHtmlFile
  • PlainHtmlHttp

Installation SAP Library Installation was used  ( -> SAP Library)


SAP Library, Documentation, Application Help, SR13, PlainHtmlHttp, PlainHtmlFile, HtmlHelpFile, HtmlHelp, PlainHtml, SH720, SH 720, Page cannot be displayed, Help Type , KBA , BC-DOC-IWB-DIS , HTML Help , BC-DOC-HLP , F1-Help , Problem

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