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2149786 - Customizing help settings in transaction SR13

Symptom

  • Application help  does not appear
  • Entry page of SAP Library does not appear
  • Message appears like SH 720: 'No documentation available' or 'Page cannot be displayed'

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

One of following Help Types has been installed locally and SAP Library Installation Guide (service.sap.com/instguides -> SAP Library) was used:

  • HtmlHelpFile
  • PlainHtmlFile
  • PlainHtmlHttp


Installation SAP Library Installation was used  (service.sap.com/instguides -> SAP Library)

Keywords

SAP Library, Documentation, Application Help, SR13, PlainHtmlHttp, PlainHtmlFile, HtmlHelpFile, HtmlHelp, PlainHtml, SH720, SH 720, Page cannot be displayed, Help Type , KBA , BC-DOC-IWB-DIS , HTML Help , BC-DOC-HLP , F1-Help , Problem

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