SAP Knowledge Base Article - Preview

2149131 - "Can't generate the chart. (PS0002)" when attempted to click on the geography icon in the information space chart.

Symptom

When attempted to click on the geography icon in the information space chart receive error message

"It was not possible to retrieve a new chart from the server. Can't generate the chart. (PS 50002). [Show Details]=> Internal Generic ChartProvider Error: ProviderID=geographic, Message=while trying to invoke the method com.businessobjects.visualization.graphic.VisuState.getId() of a null object returned from com.businessobjects.visualization.graphic.IRegion.getPropertyValue(java.lang.String)."


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Environment

SAP BusinessObjects Business Intelligence platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

Can't generate the chart. (PS0002), PS0002, geography explorer PS0002,  Internal Generic Chart Provider Error PS0002, Visualize explorer PS0002. , KBA , BI-RA-EXP , Polestar, Explorer , Problem

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