2149095 - UWL Memos/Notes behavior has changed on versions greater than 7.02 | SAP Knowledge Base Article

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2149095 - UWL Memos/Notes behavior has changed on versions greater than 7.02

Symptom

After upgrading from releases older or equal than NW 7.02 to a higher release, you notice that you no longer have the View Memos option in the UWL preview area (and nor in the context menu). Up to NW 7.02 release, the View Memos displays as highlighted below:

1.2.jpg

In NetWeaver releases up to NW 7.02, in case there are memos created for the work item, the above mentioned option will appear in the “You can also” section. Once the user clicks in this link, the memos/notes appear (and the earlier displayed preview information is hidden):

2.jpg

As it can be seen, the existing memos are now shown, and instead of having the View Memos option it now has a View Preview link, which allows to switch back to the previous view (hiding the memos).

ATTENTION: Even on releases up to NW 7.02, the View Memos is only displayed in case there is at least one memo/note submitted for the task.


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Environment

  • SAP Universal Worklist (UWL)
  • SAP Enterprise Portal 
  • SAP NetWeaver Application Server Java

Product

SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server for Java 7.1 ; SAP NetWeaver Application Server for Java 7.2 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver Application Server for Java 7.1 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

worklist, memos, notes, usermemos, usernotes, annotations, viewnote, viewmemos, , KBA , EP-BC-UWL , Universal Worklist , Problem

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