When creating new user in Step 'create template users' of 'IT Service Management' with tr_cd:solman_setup, following information occurred in activity log.
"Customer role Z-role <role name> has been created as a copy of SAP role <role name>"
The above Z-role already exists by executing 'create new users' before, but it is going to be re-generated from the standard role.
The modification in the old Z-role are also initialized by the newly generated one.
- SAP Solution Manager 7.1
KBA , SV-SMG-INS-CFG , Setup and Configuration of the Solution Manager system , SV-SMG-SUP , Service Desk / Incident Management , Product Enhancement
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