SAP Knowledge Base Article - Preview

2148421 - Error "The CMS user already exists" when installing SAP BusinessObjects XI 3.1 from a shared drive on a VM

Symptom

When installing SAP BusinessObjects XI 3.1 from a shared drive on a virtual machine, the error below occurs:
"The CMS user already exists:
The CMS user you have entered already exists. Please enter a new user name."

error.png


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Environment

  • SAP BusinessObjects Enterprise XI 3.1
  • SQL Anywhere

Product

SAP BusinessObjects Enterprise XI 3.1

Keywords

error, installation, virtual machine, shared drive , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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