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2144764 - INPUT-USER-CREDENTIALS: Error while trying to get initial context

Symptom

During the phase INPUT-USER-CREDENTIALS, SUM tool is not able to autheticate the login credentials for Administrator or J2EE_ADMIN user.

  • You receive the below similar error in the INPUT-USER-CREDENTIALS_01.LOG

    Mar 12, 2015 2:47:46 PM [Info  ]: Dialog eliminator jeeAdminUserEliminator does not allow to omit dialog UserPasswords
    Mar 12, 2015 2:47:46 PM [Info  ]: Dialog eliminator jeeAdminPassEliminator does not allow to omit dialog UserPasswords
    Mar 12, 2015 2:47:46 PM [Info  ]: Dialog eliminator jeeSdmPassEliminator does not allow to omit dialog UserPasswords
    Mar 12, 2015 2:48:22 PM [Info  ]: Validatable parameter J2EE/J2EEADMIN/PWD has been validated by validator RequiredFields.
    Mar 12, 2015 2:48:22 PM [Info  ]: Validating password of JEE Engine User J2EE_ADMIN.
    Mar 12, 2015 2:48:24 PM [Error ]: The following problem has occurred during step execution: com.sap.sdt.util.diag.DiagException: Could not display dialog UserPasswords.
    Could not execute dialog UserPasswords. See previous messages.
    Error while trying to validate Administrator password.
    Possible reason: the J2EE engine is not started.
    Error while trying to get initial context.
     
    com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext. [Root exception is com.sap.engine.interfaces.cross.DestinationException: Cannot establish connection with any of the available instances:127.0.0.1:5XX04 Reason: com.sap.engine.services.rmi_p4.P4IOException: Cannot open connection on host: 127.0.0.1 and port: 5XX04]
    com.sap.engine.interfaces.cross.DestinationException: Cannot establish connection with any of the available instances:127.0.0.1:5XX04 Reason: com.sap.engine.services.rmi_p4.P4IOException: Cannot open connection on host: 127.0.0.1 and port: 5XX04

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Environment

Upgrade or update using Software Update Manager (SUM)

Keywords

om.sap.engine.interfaces.cross.DestinationException com.sap.engine.services.rmi_p4.P4IOException P4 127.0.0.1 5XX04 "Error while trying to get initial context" , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem

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