2144357 - Fatal Error 3478 during undo page timestamp followed by 6103 - SAP ASE | SAP Knowledge Base Article

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2144357 - Fatal Error 3478 during undo page timestamp followed by 6103 - SAP ASE

Symptom

Getting Fatal Error 3478 followed by Error 6103 in ASE server error log.

Error: 21, Severity: 21, State: 1
WARNING - Fatal Error 3478 occurred at Mar 11 2015  4:52AM.  Please note the error and time, and contact a user with System Administrator (SA) authorization.
Error: 3478, Severity: 21, State: 1
During undo the page timestamp value is less than new timestamp from log. Page #=2456, object id = 51021255, page timestamp=0000 000f3e6c. Log new timestamp=0000 00a4e4bd. Log record marker = (135201, 19).
Error while undoing log row in database 'tempdb'.  Rid pageid = 0x21021; row num = 0x13.
WARNING: Pss 0x0x00002aab2afe3e88 found with open sdes. pspid 461, psuid 242, pcurdb 13, range entry 0, sdesp 0x0x00002aab01b930b0, objid 1570101603.
...
Error: 6103, Severity: 17, State: 1
Unable to do cleanup for the killed process; received Msg 3300.
WARNING: spid 461 with suid 242 and curdbid 13 has an active transaction in dbid 2 with xactid (132942, 34).


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

cache, allocation, "plc flush" , KBA , private log cache , plc flush , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Bug Filed

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